Account and Data Deletion Request
You can request deletion of specific data (without deleting your account) or request full account deletion. Email us from the address linked to your app account.
How to request deletion
- Email aarone@abilityinnovations.com.
- Use one subject line: Data Deletion Request or Account Deletion Request.
- Include your account email and, if available, child profile names to help identify your data.
- State whether you want:
- Partial deletion (some data only, account stays active), or
- Full deletion (account and associated data).
Examples of partial deletion requests
- Delete one child profile while keeping the parent account.
- Delete check-in and checklist history while keeping account access.
- Delete clinician messages while keeping other app data.
What can be deleted
- Your parent account profile (for full account deletion requests).
- Child profiles associated with your account.
- Saved app data such as favorites, check-ins, checklist history, and clinician messages linked to your account.
Timing
We aim to process deletion requests within 30 days.
Questions
For questions about this process, contact aarone@abilityinnovations.com.
This page is provided to satisfy app store account deletion request requirements and to help users contact support quickly.